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Property Details
As a tenant you will either find our property in our property section, on one of our portal partner websites or through our email updates for registered members. If you have found the property on a portal site, please make sure that you are well acquainted with the property details on our site.

Arrange a viewing
Before you arrange a viewing, you must be registered with us, with your full details filled in. When you find a property that you wish to view, simply click on the arrange a viewing button. When organising a viewing we request that you provide us with a number of time and date options that are convenient to you and in line with the landlord's availability.

Viewing confirmation
To confirm a viewing we request that you contact us two hours before the viewing is due to take place.

The viewing
Please make sure that if you have any problems in making your viewing that you give us or the landlord as much notice as possible. After the viewing we will send you a request for feedback, which we would ask you to fill in promptly.

Making an offer
If you like the property and wish to make an offer, please call or email us at the office as soon as possible. Please do not make an offer directly to the landlord.

Offer acceptance
On acceptance of your offer we will supply you with an offer letter outlining all the information for the tenancy agreement.

To commence a tenancy we will require you to complete a reference form.

Holding deposit
We require a holding deposit of one weeks rent to secure the property subject to your reference check to clear. If the landlord withdraws from the tenancy agreement process you will be refunded. If you withdraw from the tenancy the deposit will be retained by the landlord.

Rental and deposit
Prior to the commencement of your tenancy date a deposit (of 4-6 weeks) and 1 month of rent needs to clear into our bank account (your holding deposit will be subtracted from this amount). This money is traditionally held by us on behalf of the landlord until your move in date.

Tenancy agreement
Once there is agreement in principle between parties, we will draft the relevant tenancy agreement.

We advise you to insure the contents of your property as they are not covered by the Landlord's insurance. We are more than happy to help you to find the right contents insurance solution.

Once all of the paperwork, guarantees and cleared funds are in place, the tenancy can go ahead. We will arrange a convenient date & time to check you into your new home.
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